Terms of Service

These terms govern your use of our mental health platform and services. Please read them carefully.

Last updated: January 15, 2025
Acceptance of Terms

By accessing and using our mental health platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. These terms apply to all visitors, users, and others who access or use the platform.

Description of Services

Our platform provides mental health support tools and resources, including:

  • Cognitive assessments and mental health evaluations
  • Journaling and mood tracking tools
  • Community forum for peer support
  • Educational resources and articles
  • Progress tracking and analytics
  • Professional referral information

Important: Our platform is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified healthcare providers for medical concerns.

User Accounts and Responsibilities

When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use
  • Not share your account credentials with others
  • Not create multiple accounts for malicious purposes

We reserve the right to terminate accounts that violate these terms or engage in fraudulent activity.

Acceptable Use Policy

You agree to use our platform only for lawful purposes and in accordance with these terms. You agree not to:

  • Use the platform for any illegal or unauthorized purpose
  • Harass, abuse, or harm other users
  • Post content that is defamatory, obscene, or offensive
  • Share personal information about others without consent
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt platform functionality
  • Use automated systems to access the platform
  • Attempt to reverse engineer our software

Violation of these terms may result in account suspension or termination.

Medical Disclaimer

Important Medical Information:

  • Our platform is not a substitute for professional medical care
  • We do not provide medical advice, diagnosis, or treatment
  • Always consult qualified healthcare professionals for medical concerns
  • In emergency situations, contact emergency services immediately
  • Our assessments are for informational purposes only
  • Results should be discussed with healthcare providers

If you are experiencing a mental health crisis, please contact emergency services or a crisis hotline immediately.

Privacy and Data Protection

Your privacy is important to us. Our data practices are governed by our Privacy Policy, which is incorporated into these terms by reference. By using our platform, you consent to:

  • The collection and use of your information as described in our Privacy Policy
  • The processing of your data in accordance with applicable laws
  • The transfer of your data to our servers in the United States
  • The use of cookies and similar technologies
  • Receiving communications about our services

You can review our complete Privacy Policy at any time on our website.

Intellectual Property Rights

The platform and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

  • You retain ownership of content you create and share
  • You grant us a license to use your content to provide our services
  • You may not copy, modify, or distribute our proprietary content
  • Our trademarks and logos may not be used without permission
  • User-generated content must not infringe on others' rights
Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or use
  • Business interruption or service downtime
  • Damages resulting from platform use or inability to use
  • Errors or inaccuracies in content or assessments
  • Actions of other users or third parties
  • Security breaches or data loss

Our total liability shall not exceed the amount you paid for our services in the 12 months preceding the claim.

Disclaimers

Our platform is provided "as is" and "as available" without warranties of any kind:

  • We do not guarantee uninterrupted or error-free service
  • We are not responsible for third-party content or services
  • Assessment results are for informational purposes only
  • We do not guarantee the accuracy of user-generated content
  • Platform features may change or be discontinued
  • We are not liable for technical issues or data loss
Termination

We may terminate or suspend your account and access to our platform immediately, without prior notice, for any reason, including:

  • Violation of these terms of service
  • Fraudulent or illegal activity
  • Harassment or abuse of other users
  • Sharing inappropriate or harmful content
  • Attempting to gain unauthorized access
  • Extended periods of account inactivity

Upon termination, your right to use the platform will cease immediately. We may delete your account and data in accordance with our Privacy Policy.

Governing Law and Disputes

These terms shall be governed by and construed in accordance with the laws of the state where our company is incorporated, without regard to conflict of law principles.

  • Any disputes shall be resolved through binding arbitration
  • Arbitration will be conducted in English
  • Class action lawsuits are not permitted
  • Small claims court cases are excluded from arbitration
  • You may opt out of arbitration within 30 days of account creation
Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of the platform after changes become effective constitutes acceptance of the new terms. If you do not agree to the modified terms, you should discontinue using our platform.

Contact Information

Email

legal@carlindunne5.com

Phone

+1 (555) 123-4567

If you have any questions about these terms of service, please contact us. We're here to help clarify any concerns you may have.